cak44's Privacy Policy

This privacy policy is issued on behalf of the cak44 platform ("we", "us", "cak44") and provides a complete description of how your ("user", "you") personal information is collected, for what purposes it is used, how long it is retained, and how it is kept secure.

By using cak44's website, mobile version, or any other digital channel, you are considered to have agreed to this privacy policy. If you do not agree with any condition of this policy, please refrain from using our services.

This policy should be read together with our Terms and Conditions and Responsible Gaming document. All these documents together form the complete agreement governing use of our platform.

cak44 collects only the information necessary to provide our services. The categories of information collected are described below:

cak44 uses collected information only for the following lawful purposes:

a. Account Management and Verification

Your information is essential for creating new accounts, identity verification (KYC process), password recovery, and account security. Only persons aged 21 or above may open an account at cak44, and identity document information is required for age verification.

b. Processing Financial Transactions

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. This information is essential for transaction verification for minimum deposits of ৳300 and withdrawals of ৳1,000.

c. Service Improvement and Personalisation

By analysing your gaming preferences and habits, we can recommend more relevant games, offers, and bonuses. This makes your overall experience more refined and enjoyable.

d. Security and Fraud Prevention

Technical and transaction information is used to detect and prevent unauthorised access, account hacking, money laundering, and other fraudulent activities.

e. Responsible Gaming Monitoring

Gaming activity information is analysed to detect early signs of gaming addiction or problematic behaviour, so that timely support and warnings can be provided to you.

f. Meeting Legal Obligations

Information may be used to comply with applicable laws, regulations, and regulatory authority directives, and to resolve legal disputes.

cak44 uses cookies and similar technologies to operate the website smoothly and to improve your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions, validate security tokens, and save preferred language settings — without these the website will not function properly.
• Functionality Cookies: Used to remember your preferred settings, game preferences, and account customisations.
• Analytics Cookies: To understand site usage statistics — this information is analysed in aggregate and is not used to identify any individual.
• Security Cookies: Used to detect suspicious activity and protect accounts.

You can reject or delete non-essential cookies through your browser settings. However, doing so may limit some functionality of the website.

cak44 does not sell your personal information to third parties. However, information may be shared with selected parties in the following limited circumstances:

a. Service Partners

Payment processors (bKash, Nagad, Rocket, and banking partners), game software providers, and technology service companies — who may access only the information necessary to provide their specific service. These partners are bound to comply with our privacy standards.

b. Legal Requirements

Information may be disclosed where required by court order, lawful request from a government authority, or to comply with applicable law. In such cases we will endeavour to notify you to the extent permitted by law.

c. Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such a case the new owner will be bound to follow the terms of this privacy policy.

d. Security and Protection

Information may be shared with relevant authorities to prevent serious fraud, money laundering, or other illegal activities.

Outside the cases listed above, no personal information will be disclosed to third parties without your consent.

cak44 applies industry-standard technical and administrative security measures to keep your information secure:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain form — advanced cryptographic hashing methods are used.
• Restricted Access Controls: Only authorised staff may access user information for legitimate reasons, and every access is logged.
• Data Minimisation Policy: Each department has access only to the minimum information required for their function.
• Round-the-Clock Monitoring: Our security team monitors systems 24/7 and takes immediate action on suspicious activity.
• Regular Security Audits: Regular security assessments and penetration tests are conducted by third-party specialists.

However, transmitting information over the internet is never completely secure. While we strive to ensure the highest level of protection, it is not possible to guarantee perfect data security. You also have a responsibility for the security of your account — use a strong password and do not share it with anyone.

cak44 does not keep your personal information beyond the necessary period. The retention period depends on the type and purpose of the information:

• Active Account Information: Retained for as long as the account remains active.
• Closed Account Information: Retained for a set period after account closure to meet legal obligations and resolve potential disputes.
• Financial Transaction Records: Retained for an extended period in compliance with Anti-Money Laundering (AML) regulations.
• Communication Logs: Retained for a set period to verify customer service quality and resolve disputes.
• Technical Logs: Retained for a limited time for security analysis and then automatically deleted.

After the set period, information is securely deleted or fully anonymised.

cak44 is intended only for persons aged 21 or above. We do not knowingly collect personal information from any minor.

The registration process includes age verification steps. If we are informed that a minor has provided information, we will immediately delete that information and close the relevant account.

If you suspect that a minor has registered on cak44, please notify us via live chat or at [email protected].

cak44 reserves the right to amend its privacy policy at any time. For significant changes, we will:

• publish a special notice on the website;
• inform you of the changes by email to your registered address;
• update the "Last updated" date at the top of this page.

Continued use of the platform after any changes will indicate that you have accepted the updated policy. If you do not agree with any change, stop using our services and contact us to close your account.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: